I took my pups to the dog park yesterday. While the pooches play, the owners chat. I was chatting with a new bunch, partaking in the normal pleasantries about our work. When I mentioned what I do, someone asked what I thought about something that had happened on Monday afternoon — the boss lost his cool and started yelling. It was directed at multiple members of their team, but was done in front of the entire team. Ouch.
Before this person finished their story, someone was ready to chime in with an opinion about whether or not it was ever okay for a manager to yell. S### got real. We had a real live debate on our hands going down at the dog park. The group involved in the discussion (about 7 of us) ranged in age from 24 to 75ish and we had an nearly even gender split. All but 2 had experience managing multiple direct reports. So hardly a reasonable sample size, but important to note (nerd for life).
Here’s where we had full agreement:
If there is an emergency or someone’s well-being or safety is at risk, yelling is fair game (if the office is on fire, get loud)
That was the only area where there was full agreement in the group – which surprised me. Really interesting ideas. It was too good of a discussion to let it end there.
I’m flipping it to you. I want to hear your opinion:
Is it ever OK for a manager to yell, to the team or to individual direct reports?
Specifically, outside the context of an emergency or event where someone’s well-being of safety is at risk.
Disclaimer: Some Reddit board comments may include profane language.
I’ll take summarize all the comments, tweets, etc. in a later post where I’ll also share my opinion and some recommendations. GO DO IT!