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Stop Saying “I Can’t” and Start Acting Like a Consultant

Hearing someone say “I can’t” is one of my top pet peeves of all time. If you’re being asked for something that’s a true impossibility—I can understand that—but too often I hear “I can’t” when the real answer is “I can solve you problem, but I’ll need to approach that problem from a different angle.” “I can’t” is probably one of …